Last Updated: October 17, 2026

Privacy Policy

At Clovis Bicycle, we respect your privacy and are committed to protecting the personal information you provide when using our website, https://clovisbicycle.shop/.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

1. Who We Are

Clovis Bicycle operates the following website:

Website: https://clovisbicycle.shop/

Business Address:
80 W Bullard Ave
Clovis, California 93612
United States

Phone: +1 559-325-2453

Email: support@clovisbicycle.shop

2. Information We Collect

Depending on how you use our website, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Order and transaction information
Account information if you create an account
Information you provide when contacting customer support
Website usage and browsing information
IP address
Browser type and device information

We collect information reasonably necessary to operate our website, process orders, provide customer support, and improve our services, subject to applicable law.

3. Information You Provide

We may collect personal information when you:

Create an account
Place an order
Subscribe to email communications
Contact customer support
Submit a form
Leave a product review or comment
Participate in promotions or other website activities

You are not required to provide information that is not necessary for the specific service or transaction you are requesting.

4. How We Use Your Information

We may use collected information to:

Process and fulfill orders
Provide shipping and delivery services
Process payments and refunds
Communicate with you about your orders
Respond to customer service requests
Provide order updates and important service information
Improve our website and products
Prevent fraud and unauthorized transactions
Maintain website security
Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to our business operations unless permitted or required by applicable law.

5. Payments

When you make a purchase through Clovis Bicycle, payment information may be processed by third-party payment providers.

Depending on the payment method you use, your payment provider may collect and process information such as payment card details, billing information, and transaction information.

Clovis Bicycle does not need to store your complete payment card information on its website when payment processing is handled by an authorized third-party payment provider.

For more information about payment methods, billing, and refunds, please review our Payment Policy.

6. Cookies

Clovis Bicycle may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

Keep items in your shopping cart
Remember your preferences
Maintain login sessions
Understand how visitors use our website
Improve website performance
Support website security
Provide relevant website functionality

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features. Where required, we will seek consent for non-essential cookies and similar technologies.

7. Website Comments and Reviews

If visitors submit comments, reviews, or other publicly visible content, we may collect the information submitted with that content.

For comments, we may also collect the visitor’s IP address and browser user-agent information to help detect spam and abuse.

Please avoid including sensitive personal information in publicly visible comments or reviews.

8. Media

If you upload images to our website, avoid uploading images that contain embedded location information, such as EXIF GPS data.

Visitors may be able to download publicly accessible images and, depending on the image file, potentially access embedded information.

9. Embedded Content

Our website may include embedded content from other websites, such as videos, images, maps, social media content, or other external resources.

Embedded content from other websites may behave in the same way as if you visited the external website directly.

These third-party websites may collect information about you, use cookies, or track your interaction with their content according to their own privacy policies.

10. Who We Share Your Information With

We may share necessary information with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting and technology providers
E-commerce and website service providers
Customer support services
Fraud prevention and security providers
Analytics and marketing service providers, where applicable

We share information when reasonably necessary to provide services, operate our website, process transactions, protect our business and customers, or comply with legal obligations.

We do not sell your personal information simply because you visit or shop on our website. Any collection, sharing, or disclosure of personal information will be handled in accordance with applicable privacy laws.

11. Order and Shipping Information

When you place an order, we may need to provide relevant information to payment processors, fulfillment partners, shipping carriers, and other service providers involved in completing your purchase.

This may include your:

Name
Shipping address
Email address
Phone number
Order details

This information is used to process and deliver your order and provide related customer support.

Our standard shipping rate is $35 per order for eligible orders shipped within the United States. Applicable shipping charges are displayed during checkout before you complete your purchase.

For full details about shipping coverage, charges, processing, and delivery estimates, please review our Shipping Policy.

12. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

Order and transaction information may be retained for accounting, tax, legal, fraud prevention, dispute resolution, and business recordkeeping purposes.

If you leave a comment or review, the content and associated information may be retained for as long as necessary for website operation and moderation.

If you create an account, your account information may be retained while your account remains active or as required for legitimate business or legal purposes.

13. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Request a copy of certain personal information
Opt out of certain marketing communications or data processing activities where applicable

Some requests may be subject to legal, security, administrative, or recordkeeping requirements.

To make a privacy request, please contact Clovis Bicycle using the contact information provided below.

14. Marketing Communications

If you subscribe to promotional or marketing communications from Clovis Bicycle, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Transactional messages, such as order confirmations, shipping notifications, refund updates, and important account or service communications, may still be sent when necessary to complete or manage your order.

15. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

16. Children’s Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites or services.

Clovis Bicycle is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage visitors to review this page periodically for the latest information.

19. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us.

Clovis Bicycle

Business Address:
80 W Bullard Ave
Clovis, California 93612
United States

Phone: +1 559-325-2453

Email: support@clovisbicycle.shop

Website: https://clovisbicycle.shop/

Business Hours

Monday–Saturday: 9:00 AM–5:00 PM
Sunday: Closed

Time Zone: Pacific Time (PT), Clovis, California, United States

For privacy questions, data requests, or concerns regarding your personal information, please contact Clovis Bicycle using the information above.