Shipping Policy

Clovis Bicycle is committed to processing and delivering orders as reliably as possible. Please review this Shipping Policy to understand our shipping coverage, shipping charges, order processing, delivery estimates, and tracking procedures.

1. Shipping Coverage

Clovis Bicycle currently ships to customers throughout the United States.

At this time, we do not offer international shipping services.

2. Shipping Costs

Clovis Bicycle charges a flat shipping rate of $35 per order for eligible orders shipped within the United States.

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Please review your order total, including shipping charges, before submitting payment.

3. Order Processing & Handling

Orders are prepared after successful payment authorization and verification.

Estimated Processing Schedule

• Processing Time: 1–2 business days

• Handling Time: 4–6 business days

These timeframes describe the order preparation and handling stages. Actual dispatch timing may vary depending on product availability, order verification, weekends, and public holidays.

Once your order has been dispatched, we will send a shipping confirmation email with tracking details when available.

Clovis Bicycle may use shipping carriers such as:

• USPS

• UPS

• FedEx

• DHL

The carrier selected may vary depending on your delivery address, product availability, and shipping requirements.

4. Estimated Delivery Time

Most domestic orders are estimated to arrive within 5–8 business days.

Delivery estimates are not guaranteed. Actual delivery times may be affected by:

• Public holidays

• Severe weather conditions

• High order volumes

• Shipping carrier delays

• Other unforeseen circumstances beyond our reasonable control

Please note that order processing, handling, and transit times may be separate stages. Contact our support team if you need assistance with an order that appears delayed.

5. Order Tracking

Once your package has been shipped, Clovis Bicycle will send a shipping confirmation email containing tracking information when available.

You can use the tracking number provided to monitor your shipment through the selected shipping carrier’s official website.

If you have not received tracking information or need help locating your package, please contact us at support@clovisbicycle.shop.

6. Shipping Address Accuracy

Please review your shipping details carefully before placing your order.

Your shipping information should include:

• Full name

• Street address

• Apartment or unit number, if applicable

• City

• State

• ZIP code

Clovis Bicycle cannot guarantee successful delivery when incorrect or incomplete shipping information is provided. Incorrect address details may result in delivery delays, failed delivery attempts, or additional reshipping charges where applicable.

Please contact our support team as soon as possible if you notice an error in your shipping address after placing an order. Address changes cannot be guaranteed once an order has entered processing or been dispatched.

7. Damaged Shipments

If your package arrives damaged, please contact Clovis Bicycle as soon as possible.

To help us review the issue, please provide:

• Your order number

• Photos of the damaged packaging

• Photos of the damaged product

• A brief description of the damage

Our support team will review the information and explain the available resolution options in accordance with our applicable Refund & Returns Policy and consumer protection requirements.

Depending on the circumstances, an appropriate resolution may include a replacement or refund.

8. Failed Delivery Attempts

Delivery may fail because of an incorrect shipping address, multiple unsuccessful delivery attempts, or the recipient being unavailable to receive the package.

If a package cannot be delivered and must be reshipped, additional shipping charges may apply where applicable. Any applicable charges will be communicated to the customer.

Please contact our support team if you experience a delivery issue so we can help determine the next steps.

9. Order Cancellations

Cancellation or modification requests cannot always be accommodated once an order has entered processing or shipping.

If you need to cancel or modify your order, please contact our customer support team as soon as possible after placing the order.

We will review your request and do our best to assist before the order is processed or dispatched. Any approved cancellation and applicable refund will be handled in accordance with our relevant store policies.

10. Refunds Related to Shipping

Shipping charges and any applicable refund of those charges will be handled in accordance with our Refund & Returns Policy and applicable consumer protection requirements.

For information about return eligibility, return procedures, and refund processing timelines, please review our Refund & Returns Policy.

11. Contact Information

Clovis Bicycle

Business Address:
80 W Bullard Ave, Clovis, California 93612, United States

Email: support@clovisbicycle.shop

Website: https://clovisbicycle.shop/

Business Hours

Monday–Saturday: 9:00 AM–5:00 PM Pacific Time (PT)
Sunday: Closed

Need Help?

If you have questions about shipping charges, order processing, tracking, or delivery, please contact us at support@clovisbicycle.shop.

Our customer support team will do its best to assist you with your order.